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Rietfontein, Muldersdrift

(near Garden World)

Frequently Asked Questions

Different medical aids have different rules about therapy. In most cases reimbursement for therapy is subject to your medical savings, if you have funds available, your therapy will be covered. There are certain conditions that can be treated under the umbrella of Prescribed Minimum Benefits (PMB) or Oncology, ask your therapist whether either of these are applicable and we’ll assist with the application process.
Medical aid rates are applicable to all our services offered, so rest assured there are no co-payments
A typical therapy session is around 45 minutes to an hour, depending on the condition being treated. The frequency and duration of treatment varies significantly from person-to-person. Your therapist will be able to give you an estimate on the frequency and duration of therapy once an assessment has been done.
We ask that if you are unable to attend an appointment that you let the practice know at least 4 hours before the appointment to avoid being charged a cancellation fee. We also offer home visits to selected areas on prior arrangement if getting to the practice is difficult.
Yes, we will adapt the therapy session to your needs on the day of treatment. We will help in reducing your pain to get you back on the road to recovery.
Yes, we will be able to assess the wound and assist in changing wound dressings if needed. We will promote wound healing during the therapy process.
A custom splint is one that is made specifically for you and your specific symptoms/condition by a qualified hand therapist. A prefabricated brace is one that you can buy from your local pharmacy or orthopaedic supplier. Custom splints are generally preferred when more accurate positioning of joints and tissue is required. If support is needed short term or intermittently a prefabricated brace might be an option. Speak to your therapist about what option is best for you.

If you have any other questions, please contact us